Latest Activity

Resolved: Trojan Time Performance Issues (September 11)

The Trojan Time performance issue has been resolved.

Posted at 12:50 p.m.

We are currently experiencing performance issues with Trojan Time.  Some users are able to access the application but are unable to initiate administrative processes.  We are working to resolve the issue as soon as possible.

Posted at 10:22 a.m.

Scheduled Voicemail Maintenance for UPC, HSC, and Off-Campus Locations (September 20)

From 12:01 to 4:00 a.m. on Saturday, September 20, voicemail services may be unavailable for period of up to 20 minutes in several buildings on the University Park campus (UPC), Health Sciences campus (HSC), and off-campus locations due to scheduled maintenance.

When the system is unavailable, users will be unable to access their voicemail messages but callers will still be able to leave messages.

The following buildings are affected:

UPC

3434 S. Grand Building (CAL)
Parking Structure D (PSD)
Parking Structure B (PSB)
Parking Structure X (PSX)
Campus Development and Facilities Building (CDF)
John & Alice Tyler Building (TYL)
John Hubbard Hall (JHH)
Gwynn Wilson Student Union (STU)
Tutor Campus Center (TCC)
School of Cinematic Arts (SCA, SCB, SCC, SCX)
Emory Stoops and Joyce-King Stoops Education Library (EDL)
University Gateway (UGW)
Waite-Phillips Hall of Education (WPH)
Henry Salvatori Computer Science Center (SAL)
University Parking Center (UPX)

HSC

Health Care Consultation Center I (HCC)
Health Care Consultation Center II (HCT)
Harlyne J. Norris Research Tower (NRT)
Soto Street Building (SSB)

Off-Campus Locations

ATT Building (ATT)
ATT Tower Building (ATB)
San Francisco Office (SFO)
Health Sciences Alhambra (HSA)
Wilshire Medical Building (WMB)
Kerckhoff Hall (KER)
Kerckhoff Carriage House (KCH)
Credit Union Building (CUB)
Citigroup Center (CGC)
Valley Boulevard Building (VBB)
State Capitol Center (SAC)
Orange County Center (OCC)
New York Advancement Office (NYC)
Catalina Island

(Resolved) AT&T Center (ATT)/AT&T Tower Voice and Data Performance Issue (September 10)

The issue at ATT/ATB has been resolved.  Users are now able to access the data and voice network.

Posted 12:49 pm

 

We are currently experiencing voice and data performance issues.  Some users are unable to make and receive calls and access the network.

We are aware of these issues and working to resolve them as quickly as possible.

(posted at 11:02 a.m.)

(Resolved) Blackboard Performance Issue (September 9)

The issue with Blackboard.usc.edu has been resolved.  Users are now able to access the website.  Posted 3:25 pm

 

We are currently experiencing performance issues with Blackboard.usc.edu.  Users are not able to access the system.  We are aware of the problem and working to resolve it.  Posted 2:14 pm

Resolved: Blackboard Performance Issue (September 8)

The issue shown below has been resolved.

 

We are currently experiencing a Blackboard performance issue. Some users may experience slowness when accessing the Blackboard service.

We are aware of the issue and are working to resolve it as quickly as possible.

 

(posted at 12:38 p.m.)

Scheduled Database Maintenance (September 12)

Between 4:30 and 6:00 a.m. on Friday, September 12, OASIS, web registration, Admissions (camel2.usc.edu), the grading and roster system (GRS), the degree audit and reporting system (DARS), and the FERPA tutorial/training system will be unavailable for approximately ten minutes, due to scheduled database maintenance.

(Resolved) Music Faculty Memorial Building (MUS) Communications Performance Issue (September 03)

All users in Music Faculty Memorial Building (MUS) are now able to make and receive phone calls.

(posted at 3:00 p.m.)

 

We are currently experiencing voice communication performance issues due to earlier flooding in the basement of the building.  Some users are unable to make and receive phone calls.

We are aware of these issues and working with USC Facilities Management Services to resolve them as quickly as possible.