Latest Activity

YouSC.usc.edu Performance Issue (March 27)

We are currently experiencing performance issues with YouSC (you.usc.edu).   Users are not able to access the YouSC webpage.  We are aware of the issues and working to resolve them.

Posted 1:33 p.m.

Scheduled Trojan Time Maintenance (March 29)

From 9:00 to 10:00 p.m. on Sunday, March 29, ITS will be performing scheduled maintenance on Trojan Time, USC’s online timekeeping system, trojantime.usc.edu. During this maintenance, users will be unable to access Trojan Time.

Resolved: USC Website Performance Issue (March 24)

The issue with the .usc.edu websites has been resolved.
Posted 9:45 a.m.
We are currently experiencing performance issues with multiple USC websites. Customers are not able to reach multiple .usc.edu websites.   ITS is aware of the issue and is working to resolve it.

Posted: 8:45 a.m.

Resolved: Health Science Campus Network Connectivity Issues (March 20)

Resolved: Health Science Campus Network Connectivity Issues (March 20)

The alert posted below has been resolved.  (Posted at 9:05 a.m.)

Health Science Campus Network Connectivity Issues (March 20)

We are currently experiencing network connectivity issues at the Health Science campus.  Some users are unable to connect to the network.  We are aware of the issue and working to resolve it as quickly as possible.

Buildings impacted are listed below:

McKibbon Addition (MCA)

McKibbon Hall (MCH)

Mudd Memorial Research (MMR)

Norris Medical Library (NML)

Progressive Multifocal Leukoencephalopathy (PML)

Elaine Stevely Hoffman Research Center (HMR)

Posted: 8:45 a.m.

Resolved: Avaya Messaging System Performance Issue (March 19)

The alert below has been resolved. (2:15 p.m.)

Avaya Aura Messaging System is currently experiencing an issue with the message waiting indicator light.  Callers are able to leave messages and customers are able to get their messages.  We are aware of the problem and working to resolve the issues as quickly as possible.

Buildings:
John McKay Center
Engemann Student Health Center
Heritage Hall
Wallis Annenberg Hall
AT&T Center
AT&T Building Tower
Soto Street Building

Posted: 1:30 p.m.

 

Resolved: CS-Server Performance Issue (March 10)

The issue shown below has been resolved.  (posted at 06:24 p.m.)

We are currently experiencing issues on the cs-server connections.  Engineering and Computer Science users are not able to establish new connections and run programs.  We are aware of the issue and working to resolve it.

Resolved: TurnItIn Performance Issue (March 10)

The Issue Below has been resolved.

TurnItIn is currently experiencing a performance issue.  Users are not able to access it to submit or view documents.  Blackboard.usc.edu is not affected.  TurnItIn is aware of the problem and working to resolve it. (6:14 pm)

Resolved: USC Guest Wireless Performance Issues (March 9)

The alert below has been resolved. (2:52 p.m.)

USC Guest Wireless Performance Issues (March 9)

We are currently experiencing performances issues with USC Guest Wireless.  Some users are not able to connect to USC Guest Wireless to browse the internet.

We are aware of the issue and working to resolve it as quickly as possible.

(Posted at 1:51 p.m.)