Latest Activity

Scheduled Kuali Maintenance (October 22)

From 8:00 to 11:00 p.m. on Wednesday, October 22, ITS will be performing scheduled maintenance on the entire Kuali system. During this maintenance, users will be unable to access Kuali.

Scheduled Trojan Time Maintenance (October 26)

From 9:00 to 9:30 p.m. on Sunday, October 26, ITS will be performing scheduled maintenance on Trojan Time, USC’s online timekeeping system, trojantime.usc.edu. During this maintenance, users will be unable to access Trojan Time.

Scheduled Telephone Maintenance (October 29)

From 3:00 to 3:30 p.m. on Wednesday, October 29th, ITS will be performing scheduled maintenance on its Avaya Voice over IP (VoIP) telephones. During this maintenance, we do not expect any interruption in telephone service.

Resolved: USCe.pay and USC Payment Plan Performance Issue

The issue with USCe.pay and USC Payment Plan has been resolved.

Posted 2:24 P.M.

 

We are currently experiencing performance issues with USCe.pay and USC Payment Plan.  Students are unable to do on-line functions with Cashnet, including Payments and Balance Lookup.  Cashnet is aware of the problem and is currently working to resolve the issue.   Posted 1:05 P.M.

Resolved: AT&T Mobil Network Connectivity Issues at JMC (October 12)

AT&T Mobile coverage issues at John McKay Center (JMC) have been resolved.

 

We are currently experiencing voice and data network connectivity issues in the John Mckay Center (JMC) Building.  Users are unable to get AT&T coverage at this location.

We are aware of the issues and are working to resolve them as quickly as possible.

(Posted at 22:36 p.m.)

Resolved: Turnitin Performance Issue (October 11)

Turnitin is currently experiencing performance issues.  Users are not able to enter the application at this time.  All other features of Blackboard are available.  We are monitoring their progress at this time.

Posted: 6:37 p.m.

Resolved: University Park Campus Power Bump (October 11)

Services have been restored.

University Park Campu experienced a power bump affecting the following buildings:  Soni Mcalister Field (SMF), Caruso Catholic Center, University Parking Center (UPX) and Corwind D. Denney Research Center (DRB). We are working to restore services.

Posted:  3:19 a.m.

Resolved: Outlook Web Application Inbox Search Error (October 14)

 

The Outlook Web Application Inbox Search Error was resolved

Posted: 11:30 a.m.

 

Microsoft advised ITS that some Outlook 365 customers are unable to complete searches of their inbox.  Microsoft is investigating the issue and has recommended a temporary workaround. Customers should set their inbox to conversation before initiating a search.

posted:  11:30 a.m.

Resolved: Seely G. Mudd Building (SGM) Network Performance Issue (October 3)

The network performance issues have been resolved.

Seely G. Mudd Building (SGM) Network Performance Issue (October 3)

We are currently experiencing network performance issues at the Seely G. Mudd Building (SGM).  Some users are unable to connect to the USC data network.  We are aware of the problem and working to resolve it.

Posted: 4:50 p.m.

Resolved: Office 365 SharePoint/Onedrive Performance Issues (September 29)

The SharePoint/Onedrive performance issues has been resolved.

Posted at 11:10 a.m.

Office 365 SharePoint/Onedrive Performance Issues (September 29)

We are currently experiencing performance issues with SharePoint/Onedrive. Some users may not be able to access the service. We are aware of the issue and are working to resolve it as soon as possible.

Posted 10:07 a.m.