Archive

March 26th, 2017

Resolved: youSC.edu Performance Issue (March 26)

The issue below has been resolved. We are still experiencing performance issue with the youSC.edu web page. Some customers are still experiencing delays in connectivity to web registration. We are aware of the problem and are working to resolve it… Read more

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March 24th, 2017

Office365 Outlook Web Access Performance Issue (March 24)

The issue below has been resolved. We are experiencing issues with Office365 Outlook Web Access (OWA). A transient error may appear after a customer enters the correct login and password. We are looking into the incident and will try to… Read more

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March 24th, 2017

Resolved: Clinical Sciences Annex Building (CSA) Network Outage – (March 24)

The issue below has been resolved. We are experiencing a wireless network outage at the CSA building due to a power outage affecting the telco closet and various parts of the building.  FMS has been dispatched. Sent 12:50 p.m.

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March 22nd, 2017

Informational: CSC High Call Volume due to Office 365 Webportal Login Page (March 22)

The ITS Customer Support Center is experiencing an unusually high call volume due to the change ITS made to the Office 365 Webportal last night.  ITS is expanding the phone queues in order to serve more customers. Callers may experience… Read more

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March 22nd, 2017

Resolved: Voice Performance Issue at Wilshire Medical Building (March 23)

The issue shown below has been resolved   We are experiencing issues with the phone services at Wilshire Medical Building.  ITS is working with the vendor to restore services as quickly as possible. To report issues, please call the ITS… Read more

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